A Christmas message to you from everyone at SMI
Keith Wells, CEO at SMI
Before we all finally turn our attention towards Christmas, I wanted to take a moment to reflect on the highlights of the year and say thank you to some very deserving people.
Firstly, I want to thank our customers for their positive feedback and their commitment to growing their relationship with us, as shown by the record number of large orders we received this year.
We couldn’t have met and exceeded customer expectations without the fantastic support offered by our suppliers. They helped us maintain quality standards at the highest level, including our ability to deliver orders on-time despite the changes and uncertainties of Brexit, as well as the extreme logistical issues caused by Covid.
The commitment of all our staff has also been exceptional, especially in the face of so many changes that we had to bring in to be able to continue manufacturing during the pandemic, as well as to enable several major upgrades and extensions to our Andover facilities to be completed. I can’t thank them all enough.
In addition to SMI’s support for the Not Forgotten armed forces charity through our annual participation in the Reginald Fessenden Challenge, I was very proud of how colleagues threw themselves into a fantastic new charity fund-raising initiative this year.
We launched our ‘Andover to Perth Challenge’ in which team members submit miles that they’ve walked, run, cycled and swum each week to create a cumulative total that moves us across the world to Australia. The charity that we’ve put at the heart of our challenge, Spinal Muscular Atrophy UK (SMA UK), is of particular relevance to a member of our team and his family.
We thought it would take us all year to reach Australia but it took just a few months so we added an ambitious second leg. Challenge II will take us from Perth through Australia, out across the Pacific Ocean and all the way across North America to Halifax on Canada’s East Coast.
I’m delighted to say that after a great deal of time ‘swimming’ the entire Pacific Ocean, a relatively quick sprint up the west coast of the USA means we have just reached Victoria in Canada, home to the Canadian Navy Maritime Forces Pacific. In all we’ve so far raised nearly £2,000 pounds for SMA UK.
An exciting extra element to our Challenge story came when SIMEX, our North American sales partner, decided to join in. They are quickly making their way across Canada from their east coast office towards our position and we will ‘cross paths’ with them very soon.
Looking now to the future, we will soon move into our new factory space and see the new process lines in action. We will also soon open our Wise Studio test and development facility named in honour of our much-respected colleague, John Wise. Having recently achieved qualification of our Multi-Gland Penetrator product line, next year will see manufacturing begin on this major electro-optic based central nervous system programme.
It just remains for me to say, happy Christmas, and I wish you and your families a great New Year.